Thus far, the Administration has ensured and taken the required steps to ensure that people have access to almost 445 services online—which means that these many services can be accessed online and that people do not need to attend Government offices. On top of that, the Chief Secretary has directed that the auto-appeal option be activated for all 445 online services, which will result in a complete overhaul of the administration’s online service delivery. J&K has had a long history of people facing the menace of corruption, which has often sidelined those with merit and benefited those with influence and money, but the auto-appeal feature will bring in more transparency in the system and will act as a turning point in maintaining accountability in public services, and as a result will be a landmark in eradicating corruption and malpractices.
Not only that, but it will promote fairness in all of its dealings, including the awarding of government jobs and public contracts to people only based on merit. The UT indeed has a solid mechanism in place for offering services to the public, with everything just a click away. Although there has been a significant improvement in the affairs and functioning of the system as a result of the LG Administration’s dedication to putting an end to the ways and means that are offshoots of corruption and malpractices, there is still room for improvement. The administration has already set up the required IT infrastructure in J&K, moving the majority of the public services online, and is currently implementing the auto-appeal feature.
There is a chance of observing a significant improvement in the entire structure of the civil administration, where people are assisted at every stage and services are given to those in need without discrimination, putting influence aside and completing the work only based on merit. J&K has everything it needs to improve system transparency even further; all that is required is fine-tuning and ensuring the necessary streamlining of the key components because an open governance setup helps to ensure that officials are held accountable, which helps to prevent corruption—which is nothing, but a serious disease that kills and makes the system defunct, slowly.
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