A passenger on IndiGo Airlines is claiming that the flight crew dragged him down the aisle by his collar after he complained about mosquitos in the cabin.
Heart surgeon Saurabh Rai was traveling to Bangalore when he compalined to the crew: “The IndiGo flight … was full of mosquitoes,” he said. “When I raised an objection, I was manhandled by the crew and offloaded from the aircraft. I was even threatened.”
In a statement issued, however, IndiGo claimed the passenger was taken off the plane for disruptive behavior, adding that Rai “aggressively expressed his annoyance and started to use threatening language.”
The airline also said Rai attempted to rally other passengers to damage the aircraft and used the word “hijack” at one point.
Sources that other passengers say the cabin crew only suggested that he should take another flight. However, they also made him walk all the way back to the airport terminal upon grounding him.